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bad words in the office

May 31, 2008

one of the nurse practitioners came up to me with a big grin on her face, she asked me if i had seen the day’s schedule. sure i saw it, i analyze it like five times a day, making sure everything fits right and gently pointing out mistakes and quarks to staff so that we can improve our patient flow. i was wondering what she was being so sly about . . .

i review the day again and ask her “what’s wrong? it all looks fine to me.” i was wondering if there was really something wrong that would mess up the rest of the day. she points to an appointment and says “here, what’s wrong with this?”

“ummm, follow-up, check blood pressure, what’s wrong with it?” what could go wrong with a quick five minute appointment like this? i’ll tell you what the problem was:

in our appointment scheduling software there is only so much space in the appointment reason field, so we abbreviate most things. we might type “pe” for “physical exam,” “us” for “ultrasound,” or “pel” for “pelvic exam.” in this case someone had typed “fu” for “follow-up,” “ck” for “check,” and “bp” for “blood pressure.”

fu ck bp

the nurse practitioner thought that this was the most amusing thing she had seen in a while. how could that be? we amuse ourselves all day long. it was comical though. the funniest part to me was when i showed it to the woman who had typed it in, she said the same thing i did: “follow-up check blood pressure. what’s the problem??” then we had a little chuckle at how brainwashed we have become with scheduling.

2 Comments leave one →
  1. May 31, 2008 11:33 pm

    I saw it right away! Very funny!

  2. June 3, 2008 9:20 pm

    That’s funny – and I totally get how you would just read past it. Nobody reads LOL as L – O – L, they juse read “laughing out loud”, right??

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